Act on specified commercial transactions

DistributorAstem Co., Ltd.
CEOHikaru Suzuki
Address3rd Floor Shimaya Bldg. 2-14-6 Mizonokuchi Takatsu Kawasaki Kanagawa 213-0001, Japan
TEL+81 44 833 8453
FAX+81 44 833 8456
Required fees other than the product priceShipping (if the purchase amount is less than 10,000 yen)

Cash on delivery fee
Bank transfer fee

Sales pricePer product
Sales quantityWe will inform you by e-mail, phone or fax depending on your inquiry.
Product Delivery TimeIt depends on the payment method, stock status or each product.
PaymentBank transfer

Credit card payment

Cash on Delivery (Yamato Collect Service *Payment in cash only)


Payment due dateBank transfer: Please pay in advance.

Credit card: Please make payment at the time of order.

Cash on delivery: At the time of product delivery.

Return policyIn principle, we do not accept returns for the convenience of the customer. However, if you find a defective product, please contact us within 8 days of the arrival of the product and return it to us, postage prepaid, and we will exchange it for a good product.
Customer inforationWe will not use any customer information received from customers except for the purpose of shipping products.