| Distributor | Astem Co., Ltd. |
|---|---|
| CEO | Hikaru Suzuki |
| Address | 3rd Floor Shimaya Bldg. 2-14-6 Mizonokuchi Takatsu Kawasaki Kanagawa 213-0001, Japan |
| TEL | +81 44 833 8453 |
| FAX | +81 44 833 8456 |
| Webpage | https://www.astem-jp.com |
| info@astem-jp.com | |
| Required fees other than the product price | Shipping (if the purchase amount is less than 10,000 yen)
Cash on delivery fee |
| Sales price | Per product |
| Sales quantity | We will inform you by e-mail, phone or fax depending on your inquiry. |
| Product Delivery Time | It depends on the payment method, stock status or each product. |
| Payment | Bank transfer
Credit card payment Cash on Delivery (Yamato Collect Service *Payment in cash only)
|
| Payment due date | Bank transfer: Please pay in advance.
Credit card: Please make payment at the time of order. Cash on delivery: At the time of product delivery. |
| Return policy | In principle, we do not accept returns for the convenience of the customer. However, if you find a defective product, please contact us within 8 days of the arrival of the product and return it to us, postage prepaid, and we will exchange it for a good product. |
| Customer inforation | We will not use any customer information received from customers except for the purpose of shipping products. |
