Act on specified commercial transactions

Distributor Astem Co., Ltd.
CEO Hikaru Suzuki
Address 3rd Floor Shimaya Bldg. 2-14-6 Mizonokuchi Takatsu Kawasaki Kanagawa 213-0001, Japan
TEL +81 44 833 8453
FAX +81 44 833 8456
Webpage https://www.astem-jp.com
Email info@astem-jp.com
Required fees other than the product price Shipping (if the purchase amount is less than 10,000 yen)

Cash on delivery fee
Bank transfer fee

Sales price Per product
Sales quantity We will inform you by e-mail, phone or fax depending on your inquiry.
Product Delivery Time It depends on the payment method, stock status or each product.
Payment Bank transfer

Credit card payment

Cash on Delivery (Yamato Collect Service *Payment in cash only)

 

Payment due date Bank transfer: Please pay in advance.

Credit card: Please make payment at the time of order.

Cash on delivery: At the time of product delivery.

Return policy In principle, we do not accept returns for the convenience of the customer. However, if you find a defective product, please contact us within 8 days of the arrival of the product and return it to us, postage prepaid, and we will exchange it for a good product.
Customer inforation We will not use any customer information received from customers except for the purpose of shipping products.